1. Our Commitment to Responsible Gaming
At taj71, responsible gaming is not an afterthought — it is embedded into the platform from the ground up. We recognise that while the vast majority of players enjoy online casino games, sports betting, and card games purely for entertainment, a small number of individuals may develop unhealthy patterns of gambling behaviour that affect their finances, relationships, and overall wellbeing.
Our responsibility as a platform is to provide every player with the information, tools, and direct support needed to make informed choices about their gambling. We actively monitor player behaviour for signs of distress and empower our support team to intervene when patterns suggest a player may need assistance. taj71 will never encourage a player to continue gambling beyond their personal limits, and we will never use promotional tactics that target vulnerable individuals.
This Responsible Gaming Policy applies to all registered players on the taj71 platform, regardless of location within Bangladesh — whether you are playing from Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, or anywhere else in the country. Our player welfare commitment is uniform across the entire platform.
Core Principle: Gambling at taj71 is intended as a form of adult entertainment. It should be fun, controlled, and within your means. If gambling ever stops feeling like entertainment and starts feeling like a need, a financial obligation, or a source of anxiety — that is the moment to use the tools on this page or reach out to our support team immediately.
2. 18+ Age Restriction Policy
taj71 operates a strict minimum age policy. All players must be at least 18 years of age to register an account, make a deposit, place a bet, or play any game on the platform. This rule applies without exception to all users accessing the taj71 platform from Bangladesh or any other location.
As part of our Know Your Customer (KYC) verification process, all registered players are required to submit valid identity documentation confirming their date of birth. Accounts where age verification has not been completed may have their deposit, withdrawal, and gameplay functions restricted until the verification is successfully finalised. taj71 reserves the right to close any account found to belong to an individual under the age of 18, and to withhold any funds associated with that account pending investigation.
- Accepted age verification documents: National Identity Card (NID), passport, or any government-issued document bearing the player's full name and date of birth.
- Parental responsibility: If you are a parent or guardian and you believe a minor may have accessed the taj71 platform using your credentials or a self-created account, please contact our support team immediately via live chat. We will investigate and act without delay.
- Device access controls: taj71 strongly recommends that parents and guardians use device-level parental control software to restrict access to gambling websites for any devices shared with or accessible by minors.
Zero Tolerance: Underage gambling is strictly prohibited on the taj71 platform. Any player found to be under 18 years of age will have their account permanently closed immediately, and any winnings accumulated during underage play will be forfeited in full. taj71 takes this obligation seriously and will cooperate fully with any relevant investigation.
3. Deposit Limits & Spend Controls
One of the most effective tools for maintaining control over your gambling is setting a personal deposit limit. taj71 allows all registered players to set limits on how much they can deposit into their account over a defined time period. These limits are designed to prevent impulsive over-depositing and help you stay within a pre-agreed personal budget.
The following deposit limit options are available to all taj71 players:
- Daily Deposit Limit: Set the maximum amount in Bangladeshi Taka (৳) that you are permitted to deposit within any single 24-hour period.
- Weekly Deposit Limit: Set a total cap on deposits across a rolling seven-day window. This is particularly useful for players who find daily limits insufficient to manage their overall monthly spend.
- Monthly Deposit Limit: Define the absolute maximum you will deposit within a calendar month, giving you a firm upper boundary aligned to your financial planning.
Limit Changes: Reducing your deposit limit takes effect immediately. Increasing a deposit limit, however, is subject to a mandatory cooling-off period — the increase will not take effect until at least 72 hours after the request is submitted. This delay is intentional and exists to protect players from making impulsive decisions under the influence of a losing streak or emotional state.
In addition to deposit limits, taj71 also supports loss limit settings and wager limit controls. These allow you to cap the total amount you are willing to lose or bet over a defined period, providing an additional layer of financial protection. To configure any of these limits, log in to your account and navigate to the Responsible Gaming section of your account dashboard, or contact our support team via live chat for assisted setup.
4. Time-Out & Cool-Off Features
Sometimes the most effective form of responsible gaming is simply stepping away for a short period. taj71's Time-Out feature allows you to temporarily suspend your account for a defined cooling-off period without permanently closing it. This is ideal for players who feel they are spending more time gaming than intended, or who simply want a structured break from the platform.
Time-out periods available on taj71 include:
- 24-Hour Time-Out: A full day's break from all gaming and betting activity on the platform.
- 7-Day Time-Out: A one-week suspension, well-suited to players who feel their gaming has become more habitual than intentional.
- 30-Day Time-Out: A month-long cooling-off period for players who need a longer structured break to reassess their relationship with gambling.
- Custom Duration: Players may request a custom time-out period of their choosing by contacting the support team directly.
During any active time-out period, your account will be fully suspended. You will be unable to log in, make deposits, place bets, or access any gaming features. All pending withdrawals of legitimate pre-timeout balances will continue to be processed normally during the time-out period. Marketing communications will also be paused for the duration of your time-out.
Session Time Reminders: Beyond formal time-out tools, taj71 also offers optional session time reminders. You can set a notification that alerts you after a defined period of continuous gameplay — for example, after 60 or 90 minutes of active play. These reminders encourage natural break points and help prevent the kind of extended uninterrupted sessions that can accelerate problem gambling patterns.
5. Self-Exclusion Options
Self-exclusion is the most serious and comprehensive responsible gaming tool available at taj71. Unlike a time-out — which is a temporary, reversible measure — a self-exclusion is a formal, longer-term commitment to stop gambling on the platform. taj71 strongly encourages any player who feels that their gambling has become compulsive, unmanageable, or harmful to apply for self-exclusion without delay.
The self-exclusion process at taj71 works as follows:
- Minimum period: Self-exclusion requests are accepted for a minimum period of six (6) months. There is no maximum period — permanent self-exclusion is also available for players who wish to permanently close their account.
- Immediate effect: A self-exclusion takes effect within 24 hours of the request being confirmed by our compliance team. During the processing window, our team will immediately restrict your access to deposits and gameplay.
- Marketing suspension: Upon self-exclusion, all promotional and marketing communications to your registered contact details will be permanently halted for the duration of the exclusion period.
- Reversal process: Requests to lift a self-exclusion before its agreed end date are subject to a mandatory 7-day waiting period and a direct review by our responsible gaming team. This safeguard exists to prevent impulsive reinstatement during moments of vulnerability.
- Balance withdrawal: Any remaining account balance at the time of self-exclusion can be withdrawn through the normal withdrawal process before the account is suspended.
How to Self-Exclude: To request self-exclusion, contact the taj71 support team directly via live chat from within your account dashboard and clearly state that you wish to self-exclude. Alternatively, send an email to support at taj71.app with the subject line "Self-Exclusion Request". Our responsible gaming team will process your request promptly and confirm the exclusion in writing.
6. Recognising Problem Gambling
Problem gambling can develop gradually and is often difficult to recognise from the inside. Many people who develop a harmful relationship with gambling do not identify themselves as having a problem until significant harm has already occurred. taj71 wants every player to be aware of the key warning signs so that help can be sought early, before gambling causes serious financial or personal damage.
The following are widely recognised indicators that gambling may be becoming a problem:
- Spending more money on gambling than you originally intended, or more than you can comfortably afford to lose.
- Chasing losses — continuing to gamble in an attempt to win back money that has already been lost.
- Neglecting work, study, family responsibilities, or social commitments because of time spent gambling.
- Feeling anxious, irritable, or restless when you are not gambling or when you try to cut down.
- Gambling as a primary means of escaping stress, anxiety, depression, or other emotional difficulties.
- Borrowing money, selling possessions, or engaging in dishonest behaviour in order to fund gambling activity.
- Concealing the extent of your gambling from family members, friends, or colleagues.
- Making repeated unsuccessful attempts to reduce or stop gambling.
- Continuing to gamble despite awareness that it is causing financial, relationship, or health problems.
If you recognise any of these patterns in your own behaviour, please use the self-assessment checklist in the next section and consider reaching out to the taj71 support team or a professional counselling service as soon as possible.
7. Self-Assessment Checklist
The following checklist is designed to help you honestly evaluate your current relationship with gambling. There are no scores or grades — simply read each statement and consider whether it accurately describes your experience. If several of these statements feel familiar, it may be time to speak with a professional or activate one of the protective tools available on your taj71 account.
Honest Self-Assessment
Read each statement carefully and reflect on whether it applies to your gambling behaviour over the past 30 days. Honest reflection is the first step toward healthier gaming.
I have gambled with money that was budgeted for essential expenses such as rent, food, bills, or family needs.
I have spent more time gambling than I planned to, and found it difficult to stop once I started a session.
I have returned to gambling shortly after a loss specifically to try to recover the money I lost.
I have lied to or hidden my gambling activity from people close to me, such as family members or friends.
I have felt anxious, low in mood, or unable to concentrate on other activities when I have not been gambling.
Gambling has caused conflict in my personal relationships, or I have neglected responsibilities because of it.
I have borrowed money or used credit specifically to fund gambling, or to cover losses from gambling.
I have tried to set limits on my gambling in the past but found myself exceeding those limits repeatedly.
What To Do Next: If you answered "yes" or "sometimes" to three or more of the statements above, we strongly encourage you to take a break using taj71's time-out feature, reduce your deposit limits immediately, and consider speaking with a professional gambling support service. You can also contact the taj71 support team at any time via live chat — our team is trained to handle these conversations with full confidentiality and without judgment.
8. Getting Help & Contacting Support
If you feel that gambling is becoming a problem for you, or for someone you care about, the most important step is to reach out for help. taj71's support team is available 24 hours a day, 7 days a week, and is trained to assist players with responsible gaming requests in a compassionate, non-judgmental manner. All conversations about problem gambling are handled with complete confidentiality.
There are several ways to get help and activate protective measures on your taj71 account:
- Live Chat: The fastest way to reach us. Log in to your taj71 account and open the live chat window from your account dashboard. Typical response time is under 3 minutes. Simply tell the agent that you wish to discuss responsible gaming options — they will guide you through the available tools and activate any measures you request.
- Email: Send a message to support at taj71.app describing your situation. Our responsible gaming team reviews all such emails and responds within one business day. For self-exclusion requests by email, use the subject line "Self-Exclusion Request" to ensure your message is routed to the correct team immediately.
- Account Dashboard: Many responsible gaming tools — including deposit limits, session reminders, and time-out activation — can be managed directly from within the Responsible Gaming section of your account settings without needing to contact support.
Beyond the support available directly from taj71, we encourage any player who feels they need professional counselling or intervention to seek support from qualified mental health professionals or addiction counsellors. Gambling addiction is a recognised condition, and effective help is available. Reaching out — whether to taj71 or to an external professional — is a sign of strength, not weakness.
Need to Talk? We Are Here 24/7
Our responsible gaming support team is available around the clock. Whether you want to set a deposit limit, take a time-out, or apply for self-exclusion, we are ready to help you immediately — with zero judgment and full confidentiality.
support at taj71.appA Note on Financial Recovery: If problem gambling has caused financial difficulty, please prioritise speaking with a financial advisor or debt counselling service in addition to addressing the gambling behaviour itself. Resolving the financial consequences of problem gambling alongside the behavioural issue gives the best chance of sustainable recovery. taj71 supports players in accessing any withdrawal of remaining account balances as a first step in that process.